Total Experience- 5- 8 yrs
Job Location- Bangalore
Roles & Responsibilities-
1: Day to day administration of the ServiceNow system including, adding groups, roles, control system access, configure alerts and notifications, activate plug ins
2: Develop and implement configuration changes and customizations for ServiceNow. Facilitate workflow enhancements to the ServiceNow application including automation
and/or additional self-serve features and functions
3: Write/Run reports and dashboards
4: Develop clear and concise documentation utilizing the knowledgebase module within ServiceNow
Must have skills-
1 Bachelors Degree in Computer Science, MIS, Engineering or related field. Prefer technical certification as Certified ServiceNow Administrator or Certified ServiceNow Implementation Specialist
2 Proven ability to be responsible for the daily administration, research solutions within the ServiceNow community, understanding and utilizing ServiceNow best practices to meet requirements
3 Experience with User Interface (UI) policies, data policies, UI actions, business roles and process flows, and client scripts. Ability to design solutions and implement/configure ServiceNow in a manner
that is intuitive and will meet business requirements
At a minimum the ITSM suite experience. ITSM includes Request, Incident, Problem, Change, Knowledge Base.
From a development perspective, at least good experience (Good means has completed this task more than 5 times) in any of the following:
Service Catalog builds, integration knowledge (LDAP, JDBC, SOAP, REST, Web Services), Standard Changes, Workflows, GlideRecord, GlideAjax, New Call or Agile.
And has worked at a minimum, on one of the following applications: Service Portal, Finance, HR, Performance Analytics, On-Call, Discovery.
Salary: Not Disclosed by Recruiter
Industry:IT-Software / Software Services
Functional Area:IT Software - Application Programming, Maintenance
Role Category:Programming & Design
Employment Type:Permanent Job, Full Time
Desired Candidate Profile
UG:B.Tech/B.E. - Any Specialization
PG:M.Tech - Any Specialization, MCA - Computers
Doctorate:Doctorate Not Required
M/s Gi Human Resources And Services Pvt. Ltd.
Recruiter Name:Keka Mukherjee
Contact Company:M/s Gi Human Resources And Services Pvt. Ltd.