Looking For Tele Caller & Customer Service Executive

From 1 to 5 year(s) of experience
₹ 2,00,000 - 3,25,000 P.A.

Job Description

Please reach out to me, if you are really interested to attend the interview on below requirement.


Contact : 9840213408


Executive - Customer Service


Role Description

  • To provide customer satisfaction on every call / e-mail.
  • To ensure closure of the ticket / e-mail within the prescribed TAT
  • To provide speedy resolution
  • Willingness to work in rotational Off & rotational Shifts
  • To resolves product or service problems by clarifying the customer's complaint

Executive - Tele Caller


Role Description

• Responsible to call customer and remind for payment.

• Responsible to act as a bridge between field executives and team leaders

• Responsible for constantly follow up Arrears payment

• Work consistently to rectify billing error

• Responsible for Analysis and feedback of unpaid accounts

• Follow up for reactivation of inactive accounts.

Role:Back Office Operations

Salary: 2,00,000 - 3,25,000 P.A.

Industry:BPO / Call Centre

Functional Area:Customer Success, Service & Operations

Role Category:Back Office

Employment Type:Full Time, Permanent

Education

UG:Any Graduate

Company Profile

M/s Gi Human Resources And Services Pvt. Ltd.

GI Group India

Company Info
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Contact Company:M/s Gi Human Resources And Services Pvt. Ltd.