Technical support

Hiring for Zhejiang Huaray Pvt Ltd

From 3 to 5 year(s) of experience
₹ 9,50,000 - 14,00,000 P.A.

Job Description



1. Technical support: responsible for responding to customers' technical problems, coordinating internal and external resources, and providing continuous follow-up and solution.

2. Products promotion: responsible for providing products introduction to channel customers according to regional sales strategy and helping customers with product selection and configuration check.

3. Product training: responsible for the implementation of customers technical personnel product training and certification, improve the technical level of customers;

4. Requirements sorting: responsible for understanding and sorting out customers' requirements for products, and giving feedback to the product department for product improvement and optimization.

5. Project support: responsible for analyzing customers' project needs, completing project scheme construction, assisting in the formulation of bidding documents, predicting technical problems during project implementation and providing technical support for the project.

6. Brand promotion: responsible for carrying out promotion activities in accordance with sales strategies, cooperating with sales and marketing, promoting the technical advantages of the company's products to customers and improving the technical competitiveness of products.


  • Optics knowledge
  • Hands on experience in configuring machine vision, smart cameras, code readers & AGV/AMR is preferred
  • PLC &I/O integration knowledge


1. Bachelor degree or above, major in communication, electronics, computer or related;

2. Strong learning ability and able to work independently; Good communication, and analytical skills; Have strong self-management ability and time management ability;

3. Good at English listening, speaking, reading and writing, can communicate with customers in written and oral English skillfully

4. Experience in machine vision, logistics code reading, AGV related industry is preferred

5. 3+ years of industry experience

Role:Technical Trainer

Salary: 9,50,000 - 14,00,000 P.A.

Industry:IT Services & Consulting

Functional Area:Teaching & Training

Role Category:Corporate Training

Employment Type:Full Time, Permanent


UG:B.Tech/B.E. in Any Specialization

Company Profile

M/s Gi Human Resources And Services Pvt. Ltd.

Zhejiang HuaRay Technology Co., Ltd., a machine vision subsidiary of Dahua Technology Co., Ltd. (SZ.002236)--one of the top three video surveillance companies in the world, is a professional company focused on machine vision product development, production and sales.

Company Info
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Contact Company:M/s Gi Human Resources And Services Pvt. Ltd.

Reference Id:GI7757